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After 13 years in business, we are still shocked when we hear gym members say, “I didn’t know you did massage in there!” or “I didn’t know you had an upstairs.”
  • Heidi Manzo

Misconceptions and Misunderstandings

After 13 years in business, we are still shocked when we hear gym members say, “I didn’t know you did massage in there!” or “I didn’t know you had an upstairs.” Or “How long have you been here? 13 years, really???” We find it hard to believe, but yes, after all this time it still seems like there are some misconceptions and misunderstandings about what exactly we do behind the glass doors. Time to clear those up with a few rounds of Two Facts and a Fib. Read on and test your knowledge regarding Babylon’s Best Kept Secret!

Which one is the FIB?
A) Incentives has 9 Licensed Massage Therapists on staff
B) Incentives is closed on Sundays
C) Incentives uses Organic bleach for all highlights and hair painting

B – While most of our services are offered 6 days a week (Monday – Saturday), we are also open Sunday mornings for Salon and Massage Appointments – what better way to enjoy your Sunday Funday.

Which one is the FIB?
A) Only gym members can utilize Incentives
B) Incentives offers 269 different services for our customers to choose from
C) Massage is our most popular service in the Spa

A – Though we are physically located inside of Fitness Incentive, we are absolutely open to the public and in fact, welcome and encourage “visitors” to come check out what’s behind the glass doors.

Which one is the FIB?
A) Incentives is fully committed to carrying Cruelty-Free Products such as Eminence Organics, 100% Pure, Moroccan Oil, and Oway hair color.
B) Our salon offers 95 different hair colors for our customers to choose from.
C) In the last 6 months, 95% of those who responded to our post-service survey indicated that they would recommend us to family and friends.

C – Believe it or not – in the last 6 months, 99.9% of our customers who responded to our survey (246 of them) indicated that they would recommend us to family and friends!

Which one is the FIB?
A) Our customers can book their appointments with us during the hours of 8:00 am to 8:00 pm Monday through Friday, and 8:00 am to 6:00 pm on Saturday.
B) Incentives accepts Spa Week, Spa Finder, and Spa Wish gift cards.
C) A traditional Cut & Blow is our most popular service at Incentives Salon (430 in the last six months alone) followed closely by our Single Process Color (410) and then a Blowout (229)

A – Yes, you can always call or stop in during our regular business hours (we are open 74 hours a week), but you can also book online from our website ANY day, ANY time! www.incentivespasalon.com

Well, that wraps up this edition of “Two Facts and a Fib.” We hope you have enjoyed expanding your knowledge about Incentives Organic Spa and Salon. Still curious? Have more questions? Please just stop in or give us a call or check out our website. Hope to see you soon!!

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About the Author

Heidi

Heidi Manzo

Heidi Manzo is the Manager of Incentives Organic Spa and Salon

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