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Member Experience Awards

The World’s Best Member Experience?

That would be right here, at FI. Don’t take our word for it. For the 6th consecutive year, The Member Experience Awards (MEA) have honored Fitness Incentive as the Best Member Experience for a Private Independent Gym. This may not sound like a big deal, but the MEA scores over 800 gyms on three continents to determine the best of the best. Moreover, they also selected FI with the Operator of the Year Award – also for the 6th time – honoring it as the very best member experience across all categories. Fitness Incentive actually won three awards for 2023:

  • Best Member Experience
  • Operator Of The Year
  • Platinum Medal Award

You might well ask, how does the MEA know? Simple, really – you told them so. Those little surveys we send out measure something called “Net Promoter Score” (NPS) – and are used by all MEA members to determine member satisfaction. And our member’s rating of FI was the highest of any gym in the MEA universe. For which we humbly thank you. We happen to think our members are the best on the planet as well. So I guess we’re meant for each other.

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