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Safety Protocols

Fitness Incentive has always prided itself on our commitment to cleanliness. In the post-COVID world, we have redoubled our focus on keeping the space clean and disinfected. Here’s a summary:

Cleanliness First!

  • If you are not feeling well, please do not come to the gym.
    • If there is any change in your health,  please inform us. We will put your membership on freeze.
  • Masks are optional for all vaccinated members and employees, as per CDC recommendations. Masks are required for non-vaccinated members and employees. (There are several companies making “athletic-friendly” masks for use while exercising, including Halo Life, Under Armor, Athleta, New Balance, Space Masks, and others.) If you choose to wear a mask, we strongly recommend you invest in a good quality one designed for exercise, and that you clean it daily.
  • Reservations are recommended for all classes. You will be able to make the reservation through the mobile app and our website.
  • We have installed MERV13 air filters on all of our Ac units, as required by New York State.
  • We have implemented expanded cleaning protocols to ensure all equipment is cleaned after use. You are also requested to clean any equipment that you use.
  • We have installed hands-free cleaning solution dispensers to complement our hands-free towel dispensers. Hand sanitizing stations are available around the gym. You should use them frequently.
  • We’ve deployed over a dozen UV-C light units throughout the gym and will be doing a scheduled nightly disinfecting of the entire facility with UV-C light.
Phone Schedule

Reservations Policy

  • Our capacity control software will let members know, through our website and app, how many people are in the gym at any time. You’re able to check the number of people at the gym before you decide to come down to work out.


Classes will be offered indoors, outdoors, and via our video channel. Indoor and outdoor classes will have limits on attendance to insure social distancing protocols are observed. They will require a reservation, which can be easily made using the app, or on our website. Video classes are available both live and on-demand, also through our website for all active members. No reservations are required for video classes.

Only members will be able to reserve classes. 

  • We recommend that you bring your own mat and towel to class. 
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Comments (24)

  • SWETI Test Services TEST August 27, 2020

    Testing Website Contact Form. Please confirm

  • joseph virzi August 27, 2020

    Joe Virzi please keep me on freeze. Our

  • Shari August 28, 2020

    Where can I see the indoor gym schedule?

  • Ken Brown August 28, 2020


  • Ken Brown August 28, 2020

    We’re having some technical difficulty on our website, but you can see the schedule on our mobile app.

  • Ken Brown August 28, 2020


  • Ela Swicord August 28, 2020

    Can’t wait to see you all soon.Please keep my account frozen for the month of September

  • Ken Rogers August 29, 2020

    Congratulations Cor, Ken, and family looking forward to seeing you monday. Please update my email so I can stay informed

  • Daconta Frank August 29, 2020

    I’m looking forward to come back . Hands-down the only gym I would even consider going to during these times.

  • Debra mezzacappa August 30, 2020

    Hi I emailed yesterday to continue my membership and Kristen said I was all set , my app is not working and I was trying to book spin tomorrow @9:30. Thanks

  • Shari Smith August 30, 2020

    I have missed my morning coffee with my fitness incentive family can’t wait to see everyone!!!

  • Ken Brown September 1, 2020

    Debra – Has this been resolved?

  • Ken Brown September 1, 2020

    Thank you!!

  • Ken Brown September 1, 2020

    Thanks, Ken! Your email has been updated. See you soon!

  • Ken Brown September 1, 2020

    See you at the gym, Shari!

  • Ken Brown September 1, 2020

    I’m sorry – we got this message too late to stop the 9/1 debit. I can refund it for you or apply it to your membership by extending it another month when you return. Please let me know what you’d like to do. Reply to


  • Annemarie Pollard September 2, 2020


    On 8/24 I requested my membership remain on freeze via email however I was charged yesterday for the month of September. Can you please freeze my membership and refund the monthly charge. I forwarded the email again yesterday but received no response.

    Thank you
    Annemarie Pollard

  • Chris Barker September 2, 2020

    My husband and I belong through Globalfit and wish to resume our membership. Will
    This happen automatically or do We have to contact them to resume our monthly deductions?

  • Christine Barker September 3, 2020

    If I joined the gym through Globalfit years ago will those deductions automatically start up again? I never canceled the membership. They just stopped the deductions when the shut-down started and I’ve tried calling them. They only allow you to leave a call-back message that they have not yet responded to.

  • Ken Brown September 6, 2020

    Global Fit will restart your membership. Once they contact us we will reinstate it. We’ve seen other Global Fit members reactivated. So I would wait a couple of days and if you’re still not activated, contact them again.

  • Ken Brown September 6, 2020

    I apologize for the oversight. I have reversed the Sept charge and put your account on billing freeze. When you’re ready to come back, let us know and we’ll reinstate you.


  • Ken Brown September 6, 2020


    Definitely contact Global Fit to restart your membership. They’ll email us.


  • Ok thanks Ken We will sit tight September 8, 2020

    Ok thanks we will sit tight

  • Ken Brown September 12, 2020


    Did you ever hear back from Global Fit?


Comments are closed.